BUSINESS
Newsweek Magazine’s 2019 ranking of businesses nationwide includes a section on service at fast food restaurants. Their June 27 issue revealed a not-so-secret that Chick-fil-A remains on top of the charts with a 9.11 on a 10-scale ranking. Second was a tie between Sonic Drive-In restaurants and Arby’s, both with an 8.21 ranking.
When those brand of eateries continually rate so high, it means their strength is no accident. They intentionally work to be superior at service, and it shows in their success.